bb11 Terms & Conditions

Last Updated: January 2026

Welcome to bb11, Bangladesh's trusted online betting and casino destination. These Terms and Conditions govern your use of the bb11 website, mobile platform, and all associated services. By registering an account or placing any wager, you confirm that you have read, understood, and agree to be bound by these terms in their entirety. If you do not accept any part of these terms, you must not use the bb11 platform.

bb11 reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated via the platform or by email where practicable. Continued use of the platform following any amendment constitutes acceptance of the revised terms. We encourage all players to review this page regularly to stay informed of any updates.

Eligibility and Account Opening

To register and use bb11, you must meet all of the following eligibility requirements. Failure to satisfy any single requirement disqualifies you from using the platform and may result in immediate account closure.

• You must be at least 21 years of age at the time of registration.
• You must be a natural person acting in your own capacity, not as an agent for any third party.
• You must not hold an existing active bb11 account. Only one account per person is permitted.
• You must provide accurate, current, and complete registration information at all times.

Account Registration and Security

When you open a bb11 account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. The following rules apply to all registered accounts:

• You must not share your account login credentials with any other person under any circumstances.
• All information submitted during registration and subsequent account updates must be truthful and verifiable.
• bb11 may request supporting identity documents at any time as part of KYC procedures. Failure to provide them may result in account suspension.
• If you suspect unauthorized access to your account, you must notify bb11 support immediately at [email protected].

Deposits and Withdrawals

bb11 supports fast and secure transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform:

• Minimum deposit and withdrawal amounts are published on the platform's payments page and may be updated without notice.
• Withdrawals will only be processed to the same payment method used for the corresponding deposit, subject to applicable limits.
• bb11 reserves the right to conduct additional verification checks before processing any withdrawal request.
• Any funds deposited via an account that cannot be verified as belonging to the registered user may be forfeited.

bb11 does not charge fees for standard deposits or withdrawals, though your payment service provider may apply their own fees. Transaction processing times vary depending on the payment method selected. In cases of suspected fraud or money laundering, bb11 may delay or suspend processing and report to relevant authorities in accordance with applicable law.

Bonuses and Promotions

bb11 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, as well as any specific terms attached to the individual offer at the time of issue:

• Bonuses may only be claimed once per household, IP address, or shared device unless stated otherwise in the specific offer.
• Wagering requirements must be met in full before any bonus funds or winnings derived from bonus play can be withdrawn.
• bb11 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice.
• Bonus abuse, including but not limited to creating multiple accounts to claim the same offer, is strictly prohibited and will result in account termination and forfeiture of all associated funds.

The bb11 welcome bonus, reload bonuses, free spin promotions, and cashback offers each carry their own specific rollover requirements and eligible game restrictions. Players are advised to check the current offer details on the promotions section of the platform before participating. Promotional offers may be time-limited and subject to seasonal adjustments — for example, during BPL season, Eid, or Pohela Boishakh, special limited-time promotions may apply.

Responsible Gaming

bb11 is firmly committed to promoting responsible gaming among all users. We recognise that for some individuals, gambling can become problematic, and we take this obligation seriously. Players are encouraged to set personal deposit limits, session time limits, and loss limits through their account settings. If you feel that your gambling habits are causing distress or financial difficulty, we strongly encourage you to reach out to our support team at [email protected] for assistance, or to make use of self-exclusion tools available on the platform.

bb11 strictly enforces the 21+ age policy. Any account found to be operated by a person under the age of 21 will be immediately suspended and all funds held pending identity verification. Players experiencing gambling-related difficulties are encouraged to visit the Responsible Gaming section for detailed guidance on available tools and support resources.

Prohibited Activities

The following activities are strictly prohibited on the bb11 platform. Engagement in any prohibited activity may result in immediate account suspension, permanent ban, withholding of all funds, and reporting to relevant law enforcement or regulatory bodies:

• Using automated tools, bots, scripts, or software to gain an unfair advantage over other users or to manipulate game outcomes.
• Opening or operating multiple accounts simultaneously, whether personally or through associates, in order to exploit bonus offers or circumvent restrictions.
• Any form of money laundering, including depositing funds derived from illegal sources or structuring transactions to evade detection.
• Colluding with other players, employees, or third parties to manipulate game results or defraud bb11 or other users.

Intellectual Property

All content published on the bb11 platform, including but not limited to text, graphics, logos, game interfaces, software, and source code, is the exclusive intellectual property of bb11 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, adapt, publicly display, or otherwise exploit any content from the bb11 platform without the express prior written consent of bb11. Unauthorized use of bb11 intellectual property may result in legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, bb11 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from or in connection with your use of or inability to use the platform, even if bb11 has been advised of the possibility of such damages.

bb11 makes no warranties, express or implied, regarding the availability, accuracy, completeness, reliability, or suitability of the platform or its content for any particular purpose. The platform is provided on an 'as is' and 'as available' basis. While bb11 takes all reasonable steps to ensure continuous platform availability, we cannot guarantee uninterrupted access and shall not be liable for any service interruptions caused by maintenance, technical issues, force majeure events, or third-party failures.

Amendments to These Terms

bb11 may amend, update, or replace these Terms and Conditions at any time by publishing the revised version on this page. Amendments become effective immediately upon publication unless a later effective date is specified. It is your responsibility to check this page periodically. If you continue to use the bb11 platform after any amendment, you are deemed to have accepted the modified terms. If you disagree with any revised terms, you must immediately cease using the platform and may request account closure by contacting [email protected].

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these terms that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the competent courts.bb11 operates as an online platform serving the Bangladesh market. Players are responsible for ensuring that their use of the platform complies with all laws applicable in their own jurisdiction.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team. We are available around the clock to assist you. Reach us at: [email protected]. Our team typically responds within 24 hours Bangladesh Standard Time (BST, UTC+6).